Privacy policy.
Contrast Games LLP (“Contrast Games”)
October 11, 2023
GREETINGS, DEAR FRIEND!
Prior to using our video games, applications, websites, and other online services (collectively "Services"), kindly review this Privacy Policy (“Policy”).
IN GENERAL
We, being a game development and publishing company, process your personal data worldwide.
When utilizing our Services, your data may be processed globally, including in the United States, and the European Economic Area, with robust security measures in place.
Some services may utilize cookies and similar technologies, as detailed in our Cookies Policy.
Your use of our Services should align with applicable laws and our Terms of Service.
Contact us if you believe the processing lacks a legitimate reason via the details mentioned in the footer hereof.

PURPOSE AND DURATION OF PROCESSING
Our top priority is safeguarding the confidentiality of your data while ensuring the convenience and safety of our Services.
We process your personal data only for specified purposes and adhere to stricter privacy practices where required by local laws, including the General Data Protection Regulation (GDPR) and other relevant data protection laws.
This is done to provide our Services and maintain a due level of support.
If there's a need to process your data for a different purpose, we'll inform you and seek consent as required by law.
If your consent to use your data expires or is withdrawn, we will have to delete the data processed under that consent, unless there's another legal basis for processing them for other purposes outlined in this Policy. Deleting your data means you'll lose access to our Services.

DO NOT TRACK
We honor Do Not Track signals. If your browser's Do Not Track feature is on, we won't track, use cookies, or show ads. You can control this in your browser settings.

DATA WE PROCESS
Contact details (name, address, phone number, email, etc.)
Browsing and email-related data, including IP addresses, browser type, and clickstream data
Any additional data you choose to provide
If we request any personal data beyond what is mentioned, we will clearly communicate the information needed and the reasons for its collection at the time of request.

HOW WE COLLECT YOUR DATA
As the data controller, Contrast Games gathers, processes, and utilizes the data you submit through various channels, including our Services, and the products and resources related thereto.

WHAT WE MAY DO WITH YOUR DATA
We may:
  • Enforce our Terms of Use
  • Support your accounts and grant access to our Services
  • Identify and propose connections with other users
  • Operate, enhance, and refine our Services
  • Understand your preferences using our Services (to improve it, for sure)
  • Address your comments and inquiries
  • Transmit relevant data, such as confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages
  • Conduct surveys, user research projects, competitions, and promotional events in which you participate
  • Prevent fraud or potentially illegal activities
  • Deliver and target advertising, marketing, and promotional information to you
  • Communicate with you (including via email and push notifications) about promotions, contests, rewards, upcoming events, updates, high scores, and other service-related notifications that may be of importance to you
  • Comply with applicable laws, requests, and processes, such as responding to subpoenas, or requests from government authorities
  • Protect our, your or others’ rights, privacy, safety, or property (including by investigating, bringing, making, or defending legal claims)
  • Audit our internal processes for compliance with legal and contractual requirements or our internal policies
  • Prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft

WITH WHOM IT MAY BE SHARED
We may share your data with our affiliates and third parties to enhance your user experience and safety.
For service provision, we may share data with suppliers or agents under strict confidentiality agreements.
Data may be disclosed to third-party service providers, bound by the GDPR and relevant data protection laws.
Your data may be shared with:
  • Technical and customer support providers
  • Third-party software providers of hosting data
  • Analytics for the Services improvement
  • Providers managing reviews for our offers
  • Advertising agencies for marketing campaigns
  • Professional advisers (solicitors, accountants, etc.)
  • Service providers aiding in service delivery
Important: Data disclosure may occur in lawful instances such as investigating illegal activities or complying with legal requirements.

SECURITY MEASUREMENTS
All data stored by us is encrypted at rest and during transport.
The keys required to encrypt and decrypt the data are stored in our servers and restricted to the minimum number of required people.
We implement reasonable and appropriate technical and organizational measures to protect the security of your personal data against accidental or unlawful destruction, loss, change, or damage.
However, no security system is impenetrable, and we cannot guarantee the security of your data.

DATA MANAGEMENT
You may:
  • Withdraw consent for data processing at any time
  • Access your data held by us, including data on storage, access, and copies
  • Request a temporary halt to data processing for verification
  • Modify your data linked to your account at your discretion
  • Delete account-related data as needed

PARTICULAR JURISDICTIONAL LEGISLATION
Please see below the specifics depending on your location.

US-Specific
You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use our Services, including any downtime or discontinuance thereof.
Nothing in this Policy will be construed to obligate us to maintain and support the website or to supply any corrections, updates, or releases in connection with our Services unless it is a mandatory requirement.

California Privacy Protection Act (CalOPPA) rights
  • Visit our site anonymously
  • Easily find our Privacy Policy link on our website's homepage
  • Be informed of any changes to this Policy
  • Modify your data by contacting us

California Consumer Privacy Act (CCPA) rights
  • Opt out of the use and request deletion of your data
  • Request not to sell/share of your personal data under the CCPA
  • Learn what data we collect (i.e. types, sources, purpose, third parties categories, data portability request)
Important: YOU MAY REQUEST SUCH DATA NOT MORE THAN TWO TIMES A YEAR.

Children's Online Privacy Protection Rule (COPPA)
We don't knowingly collect data from minors under 18 without parental consent.
If you become aware that a minor has provided us with personal data, please contact us.

EEA-specific and GDPR
If you're in the European Economic Area and don't want to agree to these Terms, you can withdraw your acceptance via the 14-day notice thereafter.
The right of access
You may access sufficient information about how to process your personal data and receive a copy of it.
The right to rectification
You may correct your personal data that is inaccurate or out of date.
The right to erasure
You may request the deletion of your personal data in certain circumstances.
The right to restriction of processing
You may request not to process your personal data in specific ways.
The right of data portability
You may request an accessible copy of your personal data to transfer it to another controller.
The right to object
You may stop us from processing your personal data.
Rights over automated decision-making
You may opt not to be subject to certain types of decision-making unless there's a human involved.

CONTACTS
District Medeuskiy, Mikrorayon Samal-2, Building 77, 050000 Almaty, Kazakhstan
legal@contrast.games

Many thanks for being with us,
Contrast Games Team